Client Testimonials

Our family have just successfully completed our fifth transaction with Blount and Maslin, our first was over twenty years ago.  Their service and professionalism was as good then as it is today.  Keith and his team have yet again demonstrated why they continue to be in business – they are simply very good at what they do!

A.R

I am very pleased with your service -second to none, and wouldn’t hesitate to recommend you

M.W

We can highly recommend the team at Blount & Maslin. Their excellent communication throughout the sale process is, in our experience, unrivalled. The very professional team are knowledgeable, friendly, honest and very approachable.

From initial contact through to the completion of our sale, we found the process incredibly straightforward.

Blount & Maslin were a pleasure to work with!

Mr S

The team at Blount and Maslin provided the calm during the normally quite stressful process of selling and moving was exacerbated by delays caused by the COVID-19 impact. They provided visibility and communication with both sides of our chain when information was difficult to come by, and reassurance when it was most needed. Special thanks to Janice who has looked after us twice during our time in Malmesbury and who we count as a good friend.

Mr and Mrs M

I thought Blount & Maslin did a first class job, you were honest and straightforward, friendly, professional and easy to deal with. If someone were selling a house in your area, I’d have no hesitation in telling them to use Your firm.  I also thought Janice was great.

Mr M

Blount Maslin were extremely supportive throughout our recent sale; from initial valuation through to completion the team were connected with us and the rest of the chain so able to resolve queries and ensure a timely transaction. Very happy to recommend Keith and his team to other prospective sellers.

 

 

Mr K

I would highly recommend Blount and Maslin. Their expert advice in both the marketing and progression of the sale were invaluable. I was impressed with the way Keith dealt with the ongoing negotiations involved in the sale, all handled skilfully with such friendly professionalism. Thank you!

Mr & Mrs W-J

We were looking to sell our house fairly quickly due to changed circumstances and we have used various “chain” estate agents in the past, but on this occasion decided to go with a more personalised, independent estate agent who knew the area and local market extremely well and  would give us a much better level of customer service. We had actually bought the house through the same estate agent just a year earlier, Blount & Maslin in Malmesbury as they had been really good to deal with as the purchaser.

Blount & Maslin were a delight to deal with right from taking excellent photographs to show the house and garden at its best and also advising on the market value and reach of the property. We had a very good number of  good quality viewings which Keith and the team handled for us always with plenty of notice, and we always had constructive feedback promptly following a viewing.

The house sold quickly in very tough market conditions and this was down to Keith and the whole team at Blount & Maslin knowing the uniques of the property and area and qualifying potential viewings really well up front so that every viewing was very constructive.

I would highly recommend Blount & Maslin as they offer such a different level of customer service to any other estate agent I have dealt with; they worked very hard on our behalf with efficient & prompt feedback, well qualified viewings and regular constructive reviews with us which made all the difference to selling our property. The whole team at Blount & Maslin were excellent to deal with and I cannot recommend them highly enough.

Mr & Mrs M

The team provided updates on progress when they were needed, dealt with the small bumps in the road without drama and saw the transaction through to completion, so thank you.

Mr C

Service and staff were quick and made things run really smoothly,  you provided first class service, you assisted me when I needed information and the end result is a beautiful cottage and a very satisfied customer, many thanks.

Mr S

All that is left is to thank you for your help and commitment to seeing this through. You have always been a pleasure to work with and if our road leads us back to Malmesbury we will be sure to be in touch.

Mr and Mrs R

Blount & Maslin provided an excellent service during the purchase of our house in Malmesbury. Janice Adams and the team were friendly, professional and trustworthy. The relationships with both us as the buyer and with the seller were supportive and helpful, and nothing seemed to be too much effort. Additional help was provided with suggestions for services. We were delighted with the whole process.

Mr and Mrs B

We were happy with the service received. The staff were all very pleasant. Our sale was smooth from start to finish and we were well looked after.

Mrs W

“I have no hesitation in saying 10/10 on Q1 and Q2 and five stars on Q3. I would also like to take this opportunity to commend Janice once again for her wise advise and to thank everyone else involved (including but not limited to Neil) for their work. Overall, excellent and swift work, thanks to which I get to be back home in Australia in time for Christmas”.

Mr L

“We have no hesitation in recommending Keith Maslin and his efficient team at Blount and Maslin Estate Agents. Keith’s wealth of local knowledge is second to none. He visited our property, advised us and we were impressed enough to sign with him. Our particulars were very thorough and the photographs good. One of the team accompanied every viewing and we were kept in the loop throughout the entire process. If we move in the future Blount and Maslin would be our first choice.”

Mr R

“I would unhesitatingly recommend Blount & Maslin. They persevered with a difficult sale in difficult market conditions to ensure that completion was achieved. I hold them in high regard”.

Mr A

Blount & Maslin provided a professional yet personal service & I had confidence in their whole team to ensure my house sale went through as smoothly as possible.

Miss C

From start to finish we were happy with every step of the selling process. The valuation was exactly the value I had in mind and the fee charged was again exactly my budgeted fee. All communications were clear and timely with great feedback after every viewing. Felt the hassle was taken out of the selling process and the property marketed extremely well.’

Mr & Mrs C

We’ve just sold our house through Blount & Maslin and highly recommend them. They marketed our house really well, provided an excellent service and kept us updated throughout the process.

Miss P

We recently sold our house through Blount & Maslin, and would thoroughly recommend them. They are a small company, and so have that special personal touch. Each of the three members of staff who did viewings had been to see our house previously, and so had the knowledge to show potential buyers with confidence. Although I have said that we are never moving house again, if we had to we would not hesitate to use them. Five out of five for effort and dedication. Thank you all.

Mr & Mrs M

We cannot rate Keith, Janice and Neil highly enough. From the moment they took on our sale we felt we were in safe hands. They sold the property within a few weeks then continued to hold our hands through the entire process acting as a common sense go between. We wouldn’t hesitate to recommend them!

Mr & Mrs L

Janice, thank you for you huge efforts, such determination under sometimes difficult circumstances. I really appreciate all that you did. I recognised your strength of character from the start.

Mrs M

Just to say thanks for the effort you all made to sell our house- not the easiest!

Mr & Mrs M

When we decided to sell our house we talked to 6 estate agents. We both agreed that the presentation from Blount & Maslin inspired the greatest confidence and we went with them despite their valuation not being the highest. What impressed us was their local knowledge, which is second to none. Malmesbury is a quirky town with a huge number of unique houses, like ours, which are difficult to value. In such a situation this knowledge of the town and its environs proved invaluable. During the sale process we were impressed with their professionalism and attention to detail, and tremendous care was taken in getting the best possible photographs and description for Rightmove and the brochure. Their advice on how to present the house was particularly pertinent, and they took the trouble to understand the house before showing around potential buyers. Once a sale was in prospect, they handled the negotiation with skill and, after the sale was agreed, they were assiduous in keeping in touch with all parties, thus helping progress the sale to completion. Overall we could not have been happier with our estate agent – they were professional, supportive and gave us excellent and apposite advice.

Mr & Mrs S

Thanks very much for all of your patient advice and help during my purchase!

Mrs S

I recently sold my house through Blount & Maslin and cannot thank Keith, Janice and Neil enough for their support. This team offer an amazing service – they are proactive, caring and 100% professional. They made what could have been a very stressful time so much easier to cope with. I would recommend Blount & Maslin to anybody contemplating a move. I promise you they won’t let you down!

Mrs L

From start to completion on buying a house Keith and all the team were first class thank you.

Mr E

From the initial contact to the completion of the sale of our house, the professionalism and friendliness of the whole team made the process of selling a lot less stressful than it could have been. Janice provided an accurate valuation and very useful suggestions. Keith dedicated almost two hours to taking photos of the highest quality and standards. Neil and Andrea answered all the questions we asked on the phone with great accuracy and kindness. A smooth sale thanks to this experienced team, which we recommend without any hesitation at all.

Dr M
We absolutely loved working with you all through all of the challenges, you genuinely earned your fee. I truly cannot imagine any online agent getting remotely close to your service & expertise.

Mr and Mrs F

Having never sold a house before, I was so relieved to meet Keith and Janice. They visited my house six months before I was considering putting it on the market and they were so helpful with their ideas on how I could maximise my property’s potential. All of the team were very empathetic through the whole selling process, being efficient, always at the end of the phone and most importantly made things happen with all parties involved. I can’t thank them enough for making what could have been a stressful period into a manageable project.

Mrs M

Thanks to you all for selling my late parents’ house so quickly and efficiently.

Miss L

Thank you for your kind and thoughtful help in selling my mother’s house – the way you personally went about it was really appreciated.

Mr W

How likely would you be to recommend our services to a friend, work colleague or family member? 10/10 . Out of a maximum of 5 stars, how would you rate our service overall? 5 stars, we are very happy.

Mr & Mrs F

Selling your house? Do you want a large firm with London and International offices; with impersonal form-filling and a computer-led process, or would you prefer a local firm with the human touch that will help guide you through the thorny path and will take endless trouble and give you much more time and thought than the big companies can afford, and will charge less? It sounds too good to be true but that has been my experience with Blount and Maslin of Malmesbury: Keith Maslin and his efficient and caring staff, Janice, Neil and Andrea have nursed me through the stressful process, finding the ideal purchaser for our house and also finding the perfect smaller house into which to move.

Mrs B, June

Thank you, we are delighted with B&M in all respects. We would score you 10/10 and 5 stars.

Mr and Mrs N

We cannot rate Keith, Janice and Neil highly enough. From the moment they took on our sale we felt we were in safe hands. They sold the property within a few weeks then continued to hold our hands through the entire process acting as a common sense go between. We wouldn’t hesitate to recommend them!